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COVID-19

COVID-19 Business Update / Ordering Information

In compliance with San Antonio's Stay Home/Work Safe orders, we are operating with a reduced work-staff with reduced warehouse hours.  Our Warehouse is CLOSED to the public at this time -- all orders must be placed online or by phone. There is NO showroom available to "shop" and no on-site purchases -- Online or by phone, only.

Although the State of Texas is removing their mask mandate as of March 2021 and allowing businesses to fully open, it is our company policy that we will continue to require our teams to wear masks when delivering to a client's business or location, as well as within our Balloon Ideas office and warehouse.

Our office and warehouse will remain CLOSED to the Public.  For our customers, we will continue to provide 24/7 online ordering and delivery locally, nationally and internationally.  For local delivery customers, nothing will change -- order by phone (or online) as usual.  For out-of-area customers, our online order processing is unaffected.

In these odd times, we're trying to keep things as simple as 1-2-3!  Please review our 1-2-3 Instructions for the Shipping, Contact-Free Warehouse Pick-up or Local Delivery option that applies to you...

 Orders Placed for UPS Shipping:

No Shipping Delays for Online Orders: If it's in-stock, and is ordered by Noon CST Monday through Thursday, it will ship the same business day!  Orders placed after Noon CST on Thursdays are shipped the following Monday.  However, UPS is NOT honoring service guarantees at this time (Next Day Air packages are not guaranteed to arrive by 10:30AM on the next business day, 2nd Day Air packages may actually take 3 business days, Ground in-transit times are estimates only, etc.)  But, rest assured, we will get your order on a UPS truck on the same business day, as long as your order is placed by Noon Central Standard Time Monday through Thursday!  Placing an order for UPS Shipping is easy as 1-2-3!

1: Place Your Order Online at www.BalloonIdeas.com:  Everything we carry is shown & available to order online!
2: Choose the UPS Shipping Method that best suits your needs:  Click Here to see the UPS Ground Time-in-Transit Map.
3: Look for UPS Tracking Information as soon as your order has been shipped: We try to ship orders that are received by Noon Central Time Monday-through-Friday the same business day.